AE Loose Jean

Delivery to your address takes approximately 3-5 working days. Please allow extra leadtime during long public holiday or campaign periods.

Returns are easy

Log in to My Account to request an exchange or return.

Check the status update in your email to follow the instructions

We accept returns within 14 days of delivery for items that are unworn/unused and in the same condition you received them in with all labels and tags still attached. If you buy a swimsuit or bikini bottom & remove the hygienic liner, we will no longer be able to accept the return. For hygiene reasons, mens underwear and womens undies, individual units or packs, cannot be returned if removed from its box or shipping bag.

Still have questions?

For additional shipping and returns questions, check out our Return & Exchange Policy help pages.